Knoxville Auto Repair

STAY FAR AWAY FROM THIS PLACE. This is hands-down the worst experience I’ve ever had with any business — not just auto repair, any business. My 17-year-old son, who worked hard and saved up to buy his first car, brought it here because it was close to our house. They claimed they needed to run diagnostics and charged him $200 — then told him he needed a new starter. They installed the starter and charged him $725, only to turn around and say, “Actually, the engine is blown.” So what exactly did that $925 get us? Absolutely nothing. The car still doesn’t run. It’s still undrivable. And they installed a part that clearly wasn’t the issue — either because they misdiagnosed it, or worse, knew it wouldn’t fix the problem and did it anyway. It gets even more outrageous: They told my son that if he didn’t pick up the car in 7 days, they’d **start charging him. If you’re considering bringing your car here and want to hear what happened to us directly, feel free to comment on this review and I’ll respond.

A+ service. Everyone here was very professional and courteous. Prices are reasonable as well. This is a great neighborhood shop for when you don’t need the dealer.

Top notch neighborhood mechanic. I walked in 20 minutes before they closed on a Friday and asked for a last minute service for a weekend road trip. Not only did they perform the service at a reasonable rate but were happy to. I guess I’ve found my go to shop. These guys are great.

Best in town, fast budget friendly and great customer service! Thanks Jim.

My wifes tire kept losing air so I took the car to Service Street Auto Repair in Halls. They patched the tire while I waited and when I went to pay they said, No charge. You do not find service like that anymore these days!!! Plus drank a cup of coffee from their waiting area! Super nice guy!

I was very happy with there service they should.me all the stuff they were doing..they were really helpful very respectful...that's were I will be going from now if need any kind of repair or oil change ....did a very good job...

I cannot begin to express the gratitude I have for Wayne and his associates at Service Street Auto Repair. We had just purchased a used car for our daughter, from a private individual. Within a week of driving it, the check engine light came on. She took the car to this location and unfortunately we found ourselves with nothing but a bad deal. My daughter was in tears and I live out of town...I felt so helpless. They treated my daughter with such compassion and care. They allowed us to leave the car there until it could be towed to a junk yard. I would highly recommend this business. Customer service is off the charts!

Such a great experience today with Tyler. Even though they were very busy they were positive and happy to help me. Tyler sold me some wipers and installed them in minutes! Definitely will be back when I'm in town again!

Thank you for your honest and knowledgeable service consultation and the repairs performed in a very timely manner! I highly recommend this company 😊

Greeted by name and a smile. Work completed promptly and correctly. Fair pricing