Knoxville Auto Repair

I had a terrific experience this morning at Service Street Auto! I made my apartment online and as I walked in the door, was greeted by the staff. Braden listened to my car concern and sent my car to Mike who was quick to diagnose and resolve my concern! I was in and out quickly and there was no bill for a quick resolution! I am confident with my car and have already recommended this business to others in my workplace!

Everyone I've met at the Northshore location has been amazing. Honest, knowledgeable, and doing quality work. I have several cars, and I'm always working on one of them, but I don't have all the time in the world. So, it's great to finally find a shop where I trust everyone when I bring one of them in for service. This is definitely my new regular shop!

I recently visited your service center and, unfortunately, the experience was highly unsatisfactory. Upon inspecting my vehicle, I discovered a cup of oil left in the motor area, which was rubbing against the belt of my truck and dangerously close to the radiator fan. This could have resulted in oil being thrown everywhere and causing further damage. Moreover, I personally know four other people who have had extremely negative experiences with Service Street. Given these issues, I have requested a refund and will not be returning to Service Street for future services. I wanted to bring this to your attention in the hopes that it helps improve your service standards. Sincerely,

Everyone was extremely friendly right from the get go. I loved that they walked my husband and I back to my car so we could see exactly what the problem was that they were talking about. I will be returning in the future for my service needs.

Joel and Travis were awesome! Very professional, kind, and fun to talk to. Would recommend these guys to anyone:

Exceptional Service

Incredible service-minded business! The owner is incredibly honest and fair. Great to see in today's world!

New to the area, so glad we found Service Street Auto Repair. Brittany, Joel and Michael and the whole team are amazing. They welcomed us in, went out of their way to keep us informed with what was going on and stayed by our side until our vehicle was ready to go home. Can’t say enough good things. Highly recommend!

Work always done right the first time